Support
Grievance Redressal
If your issue was not resolved by our support team, our Grievance Officer will look into it.
Grievance Officer
Grievance Officer, MZT COMMERCE
House No. 09, Narayan Nagar, Bichpuri Road, Bodla, Agra – 282007, Uttar Pradesh, India
Email: [email protected]
Phone: +91 92868 66883 (Mon–Sat, 10:00 AM – 7:00 PM IST)
How it works
- Submit your complaint using the form or by email, with your order ID (if any) and registered mobile number.
- We acknowledge it within 24 hours with a reference number.
- We aim to resolve it within 15 days and keep you updated.
Escalation
If you are not satisfied with our resolution, you may approach the National Consumer Helpline (1915 / consumerhelpline.gov.in) for consumer matters, or the Data Protection Board of India for personal data matters, as applicable.